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Voy Trips Terms & Conditions

Confirmation Policy

The customer receives a confirmation voucher via email within 24 hours of successful booking.

In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.

Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

Refund Policy

The applicable refund amount will be processed within 10 business days.

All applicable refunds will be done in the traveler’s VoyTrips wallet as Voycash.

Booking Policy

This is the new booking policy

Cancellation Policy

If cancellation are made 30 days before the date of travel then 25.0% of total tour cost will be charged as cancellation fees
If cancellation are made 15 days to 30 days before the date of travel then 50.0% of total tour cost will be charged as cancellation fees
If cancellation are made 0 days to 15 days before the date of travel then 100.0% of total tour cost will be charged as cancellation fees